Need help?
Merchandise Support FAQs
Please read through the below FAQs to help with any questions you might have regarding merchandise from our store. If you can't find a solution to your answer below, you can reach out to our support team, Merch@enjoytattoosla.com or complete the form at the bottom of the page.
Our customer support is available Monday to Friday. Average answer time: < 24h
Orders
Click the “View Your Order” button in your order confirmation email to track your order. You’ll also receive a shipping confirmation with tracking once your order ships.
Yes. We are happy to accept returns + exchanges for domestic orders within 30 days of purchase. To be eligible for return, items must be unworn, unwashed, undamaged items in original packaging.
See our full return policy here.
Email us at Merch@enjoytattoosla.com with your order number and reason for return.
Note: Sale items are final and not eligible for return or exchange.
If your order is incorrect or arrives damaged, contact us within 7 days of delivery. Items must be unworn and unwashed to qualify for a return or exchange.
Shipping
In-stock orders typically ship within 2 business days. Made-to-order items may take up to 10 days to ship. Any extended lead times will be noted on the product page.
U.S. Orders: Usually arrive within 5 business days of shipping.
International Orders: May take 7–28 days, depending on your country. Customs fees, duties, and taxes are the buyer’s responsibility.
Yes, we ship worldwide! International delivery times and costs vary by country. Please note that duties and taxes are the responsibility of the customer.